JK
Jeanell K

1 reviews | Active since Feb 2015

26 Feb 2015, 10:33

Privacy violation

Hi there,<br> <br> I keep getting updates for an account that is not mine - credit card balances, FICA docs, etc.<br> <br> I am not a Standard Bank customer.<br> <br> PLEASE REMOVE MY NUMBER FROM YOUR SYSTEM - 072 *** ***x.<br> <br> I get the updates for Mr XX ***XX - ID number 851119***. He has also asked that you remove my number.<br> <br> Please do not phone me to enquire - you can confirm with your customer that it is NOT his number.<br> <br> I am sure this is a breach of his privacy as well, as you are sending information about his account to me without his consent.<br> <br> Thanks.<br>

0
Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2015, 13:38
Official
Hello CapeTown82,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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