PS
Portia S
1 reviews | Active since Apr 2017
20 Aug 2019, 18:12
Prisoned by Standard bank
I settled my account October 2018, to date the judgment against my name is still there, the bond is not cancelled, had I not called the cancellation attorneys today I would not have know that they were only provided with the information of the total settlement only in July 2019. I raised this last year with Dudzai Mungani and Luvuyo Siko, they blatantly refused to update my credit profile even after advising them of the credit amnesty.
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Replies (2)
Standard Bank's replyOfficial
20 Aug 2019, 23:14Good day Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply20 Aug 2019, 23:14
Official
Good day Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
PS
Portia S's updateReviewer Update
05 Oct 2019, 06:51I have logged another complaint because you haven't resolved the initial one, this home loan account was settled October on compromised settlement.
1. Please advise that the account is closed bacause vezi de beer will be giving me my title deed on Monday this will make matters worse for you with the NCR
2. My name must be included on that paid up letter since it was easy for your attorney to include it in the litigation documents so the paid up letter should also.
3.You were supposed to remove adverse listing October 2018 already.
1. Please advise that the account is closed bacause vezi de beer will be giving me my title deed on Monday this will make matters worse for you with the NCR
2. My name must be included on that paid up letter since it was easy for your attorney to include it in the litigation documents so the paid up letter should also.
3.You were supposed to remove adverse listing October 2018 already.
PS
Portia S's update05 Oct 2019, 06:51
Reviewer Update
I have logged another complaint because you haven't resolved the initial one, this home loan account was settled October on compromised settlement.
1. Please advise that the account is closed bacause vezi de beer will be giving me my title deed on Monday this will make matters worse for you with the NCR
2. My name must be included on that paid up letter since it was easy for your attorney to include it in the litigation documents so the paid up letter should also.
3.You were supposed to remove adverse listing October 2018 already.
1. Please advise that the account is closed bacause vezi de beer will be giving me my title deed on Monday this will make matters worse for you with the NCR
2. My name must be included on that paid up letter since it was easy for your attorney to include it in the litigation documents so the paid up letter should also.
3.You were supposed to remove adverse listing October 2018 already.