DK
Daisy K
1 reviews | Active since Oct 2011
13 Dec 2022, 15:36
Primitive ucounts rewards website. Upgrade!
Year after year we book with your ucounts reward programme and year after year its as though the website is still so difficult to use and primitive. Such a big institution has not had their website upgraded for so many years.
This year its even worse. Its constantly loading. And I've tried different devices at different locations with different internet connections.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
13 Dec 2022, 15:40Good day Daisy
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Dec 2022, 15:40
Official
Good day Daisy
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
DK
Daisy K's updateReviewer Update
13 Dec 2022, 16:37 Ridculous really. Every hotel is just continuously loading. Impossible to make a booking on this website. Every time we try to use its always stressful. And we have been using it for years. I suggest standard bank make a profile as a user and go on and try to search gauteng hotels and see if they can make a booking without diffuclty.
DK
Daisy K's update13 Dec 2022, 16:37
Reviewer Update
Ridculous really. Every hotel is just continuously loading. Impossible to make a booking on this website. Every time we try to use its always stressful. And we have been using it for years. I suggest standard bank make a profile as a user and go on and try to search gauteng hotels and see if they can make a booking without diffuclty.
Standard Bank's replyOfficial
13 Dec 2022, 16:48Good day Daisy
Thank you for sharing your feedback about the website with us.
We have definitely raised this with our U Count team and we will look into this matter .
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Thank you for sharing your feedback about the website with us.
We have definitely raised this with our U Count team and we will look into this matter .
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Dec 2022, 16:48
Official
Good day Daisy
Thank you for sharing your feedback about the website with us.
We have definitely raised this with our U Count team and we will look into this matter .
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Thank you for sharing your feedback about the website with us.
We have definitely raised this with our U Count team and we will look into this matter .
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
14 Dec 2022, 10:55God Morning Daisy
Our team has tried reaching out to you this morning to no avail.
Please be on the look out for our call so we can assist accordingly with this matter.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Our team has tried reaching out to you this morning to no avail.
Please be on the look out for our call so we can assist accordingly with this matter.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply14 Dec 2022, 10:55
Official
God Morning Daisy
Our team has tried reaching out to you this morning to no avail.
Please be on the look out for our call so we can assist accordingly with this matter.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Our team has tried reaching out to you this morning to no avail.
Please be on the look out for our call so we can assist accordingly with this matter.
Have a great day further.
Kind regards
Standard Bank Help Centre
***