RB
Rafeeq B
1 reviews | Active since Dec 2024
13 Dec 2024, 11:02
Primitive services and a useless call centre
Please stay away from this bank. They are so primitive and difficult. You can't do anything online as if it's 1980 you gotta go into the branch to ask questions because nobody answers the phone. When they do answer they leave you on hold for hours and eat your airtime. 0/0 for customer service. Leaving for capitec next month.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
13 Dec 2024, 11:06Dear Rafeeq
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2024, 11:06
Official
Dear Rafeeq
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
RB
Rafeeq B's updateReviewer Update
13 Dec 2024, 11:07How does standard bank phone me 3 times a day to offer me sh*t that I don't want but when I need actual service there's no answer?
RB
Rafeeq B's update13 Dec 2024, 11:07
Reviewer Update
How does standard bank phone me 3 times a day to offer me sh*t that I don't want but when I need actual service there's no answer?
RB
Rafeeq B's updateReviewer Update
13 Dec 2024, 11:08Bullsh*t bot response. You're not gonna contact me unless you want to sell me something.
RB
Rafeeq B's update13 Dec 2024, 11:08
Reviewer Update
Bullsh*t bot response. You're not gonna contact me unless you want to sell me something.
Standard Bank's replyOfficial
13 Dec 2024, 11:08Dear Rafeeq
Our team will reach out to you.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out to you.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2024, 11:08
Official
Dear Rafeeq
Our team will reach out to you.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out to you.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
RB
Rafeeq B's updateReviewer Update
13 Dec 2024, 11:22Lots of promises but zero action. I will continue updating this review until I receive some form of service.
RB
Rafeeq B's update13 Dec 2024, 11:22
Reviewer Update
Lots of promises but zero action. I will continue updating this review until I receive some form of service.
Standard Bank's replyOfficial
13 Dec 2024, 13:10Dear Rafeeq
Thank you for taking our call.
Our sincere apologies that we could not assist you.
We trust that Home Affairs will be able to assist so that you can visit our branches for further assistance.
Hope the above is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our sincere apologies that we could not assist you.
We trust that Home Affairs will be able to assist so that you can visit our branches for further assistance.
Hope the above is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2024, 13:10
Official
Dear Rafeeq
Thank you for taking our call.
Our sincere apologies that we could not assist you.
We trust that Home Affairs will be able to assist so that you can visit our branches for further assistance.
Hope the above is in order.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our sincere apologies that we could not assist you.
We trust that Home Affairs will be able to assist so that you can visit our branches for further assistance.
Hope the above is in order.
Kindest regards
Standard Bank Hello Peter Team
***