JL
James L
1 reviews | Active since Mar 2014
26 Apr 2024, 11:28
Previous review resolved. Thank you
This is an update to my review on 18 April. The MyUpdate SMSs were reversed, as well as the management fees. The fixed deposit interest was given to my wife. My faith in Standard Bank has been restored. I would give 5 stars, but what happened shouldn't have happened in the first place, jn my opinion and therefore 1 star less. I would like to thank Yolanda, Itumeleng and Thobekile.
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Standard Bank's replyOfficial
26 Apr 2024, 11:33Hi James
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply26 Apr 2024, 11:33
Official
Hi James
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***