Prestigious Fees only

<p>I upgraded my account to a Prestige account 2 years ago because I was promised special rates and attention and so forth. So big was my surprise when I bought a house app**** for a loan and then got a prime plus 1.7% interest rate on my 90% loan. SAHL gave me prime plus 1% and then after SBSA still did not want to match or better the rate? I approached my Banker to assist and he said, because I did not work through his channel there is absolutely nothing he can do about it. So because I used a different method I am not a SBSA client anymore. Great. I have another homeloan with SBSA as well plus a overdraft and a credit card. Really do not understand why I need to pay interest rates of well above prime when that is defenitely not a preferential rate as was promised to me, and why I need to pay for a service which I can not use once it is needed? </p>