\Prestige\" Service impossible"

Standard Bank issued me the incorrect credit card.<br> I complained, and was promised it would be rectified.<br> <br> Martha and Charmaine both contacted me on Friday to say that the card issue would be resolved and the card delivered to the Bryanston branch, and that they would follow up with me on Monday. I have received 2 sms's from Standard bank asking me to collect the card from Braamfontein. It is currently Tuesday and I have received no contact from Charmaine or Martha. The contact number provided by Martha does not work ***).<br> <br> Please advise the location of the card and when it can be collected.