1 reviews | Active since Sept 2010
Prestige poor attitude, poor service
Quit disappointed with prestige consultant that could not assist me or offer a solution, instead I got attitude, she picked a fight with my consultant at the bank assisting me. Really Uncalled for!!
All I wanted to do was to lower my RC account after paying it off, quit easy to increase credit exposure ( @ a great risk) over the phone but you have to chop of your arms to get it reduced (no risk if payed of).
Really guys what on earth!!!
Why should I stay with a bank I built a relationship with that is willing to at a moments notice give me credit but when I pay it back out right refuses or can’t assist me to reduce my exposure? You advertise online banking, however fall short to deliver on easy and convenient banking !!
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***