Prestige Plus Account

I've lodged this very same complaint 2-3 weeks ago, I was contacted by Tamara twice and when I was unavailable the 3rd time she'd left a message that I can return her call at *** or alternatively she would call again the next day. I haven't heard from her again and I can't get hold of anybody at the given number.<br> <br> Myself and my wife are battling to get our cheque and credit cards for our new accounts since Sept 2014!!!!<br> <br> Can someone with influence please assist here as I'm sitting with a cheque account in an overdraft without being able to use it and my wife's credit card is already in arrears due to costs! I've never experienced such POOR servise and I'm not sure whether I still wan to do business with Standard Bank.