1 reviews | Active since Mar 2009
Prestige Line delay
I called the Prestige line (It cost R190 per month for the account) on 18/9/2017 at 18:49 with a query. I was on hold for over 20 minutes waiting on a consultant to answer. Poor service.
A few days later I called the Capitec call center and it only took a minute or 2 for my call to be answer.
Well done Capitec.
Thank you for posting your comments.Your matter was escalated accordingly.We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.Your matter was escalated accordingly.We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Mr Russel
Kindly refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.
Regards,
Complaint Resolution Centre
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Dear Mr Russel
Kindly refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.
Regards,
Complaint Resolution Centre
***
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