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shane L

1 reviews | Active since Apr 2015

12 Mar 2016, 07:50

Prestige lack of service

It has take two to three weeks to open a cheque account. Standard bank trips over their internal systems, re applies,motivates, reapplies, motivates etc. Regional head office/ branch management/ prestige bankers all produce no results.<br> <br> There is no sense of urgency or ownership. I used to bank with \simpler, better , faster\" now they have lost the plot."

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Replies (1)
Standard Bank
Standard Bank's reply14 Mar 2016, 10:06
Official
Hello Jimbos,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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