aS
alex S
1 reviews | Active since Mar 2014
10 Feb 2019, 17:39
Prestige for what
You claim 24/7 service to prestige customers. It is a challenge enough to find the special prestige phone number or option when I call. Then only to find that you aren't available. Why do we pay for the extra service when you are clearly ****.
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Standard Bank's replyOfficial
11 Feb 2019, 05:48 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply11 Feb 2019, 05:48
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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