VP
Vos P

1 reviews | Active since Mar 2018

20 Mar 2018, 11:06

“Prestige Customer”

Standard Bank Centurion Lifestile Service Centre, please rename yourself to Standard Bank Lack Of Service Centre. 1st time I want to use my “prestige customer” status in six years and I can’t get hold of a “prestige banker” or manager in two weeks. Phone number ********** -4241 and 4401 will ringing to infinity no awnser, option for a voice mail or option to leave an message at reception. Please do not give a product a title if you’re not capable to back it.

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Replies (2)
Standard Bank
Standard Bank's reply20 Mar 2018, 12:08
Official

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply23 Mar 2018, 09:19
Official


Thank you for posting your comments.

Communication was made telephonically and an email was sent to you on the 22 March 2018 to the email address displayed on your HelloPeter profile.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***