1 reviews | Active since Apr 2012
Prestige banking waste of time and money
Trying to finetune anything from an address on a statement to being able to transfer money from 1 account to another, the account they froze has been up to date for a year.
Customer debt management referred me back to a branch, branch refers me back to Customer service.
Dial prestige line 50% of the time you will speak to General customer enquiries? Why pay for Prestige? Average phone call over 30 minutes after you insist it to be resolved over the phone and not in the bank.
They say they will send a internal mail, wont CC me. DOES IT REALLY HAPPEN OR IS IT ALL JUST TALK?
Still no results!!
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
As per our discussion today 16 October 2017, I trust you are satisfied with the final outcome.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
As per our discussion today 16 October 2017, I trust you are satisfied with the final outcome.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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