Prestige Banking service is awful

<p>I called to re-enable my sms notifications after a network port.</p> <p> </p> <p>The agent asked me 4 security questions, 2 of which you have to guess because it's things you app**** for over 3 years ago. So I got 2 right out of 4 and now they said I failed the security test.</p> <p> </p> <p>How can you expect someone to pass the test, when you ask any human being those questions, they will also not guess accurately. But they expect you to be a supercomputer. I understand it's for security, but then ask more than 4 damn questions. In short, Prestige Banking sevice is useless, as you have to physically go into a branch.</p>