PK
Petronell K

1 reviews | Active since Aug 2015

17 Aug 2015, 15:04

Prestige banking offer sucked my time

It took me half an hour to sit with a prestige banker - Mmagautu Kumbi - to talk about opening an account. I needed to email her a few things. 5 days later and still no response from her. The service promised was any-time service 24 hours/day. Now I need to take another two hours off work to go and change my account again.<br> <br> frustrating

0
Replies (1)
Standard Bank
Standard Bank's reply20 Aug 2015, 08:34
Official
Hello Petronell12,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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