BM
Benton M

1 reviews | Active since Sept 2013

18 Jul 2022, 15:55

Prestige Banking is useless

Why is prestige such a useless service? Or is this Standard Banks way to milking their customers money? I have been trying to speak with banker and im getting no joy. What can I do if my banker is just reading my message and not responding?

0
Replies (4)
Standard Bank
Standard Bank's reply18 Jul 2022, 16:01
Official
Good day Benton 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply19 Jul 2022, 16:51
Official
Good day Benton

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team
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BM
Benton M's update22 Jul 2022, 11:53
Reviewer Update
Thank you standard bank for the quick and timeous response to my frustration. Lenah Ncube did respond and explained that she was in meetings which i understood. I have been with this bank for over 20years. I wont leave them for any other bank.
Standard Bank
Standard Bank's reply22 Jul 2022, 12:09
Official
Good day Benton

We are very happy that we could assist.

We're always here to help should you need any further assistance.

Have a great weekend ahead.
 
Kindest regards
Standard Bank Hello Peter Team
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