SM
Shibu M
1 reviews | Active since Dec 2018
14 Dec 2018, 11:52
Prestige banking is the worst
I have personally had the worst experience with standard bank.After numerous attempts trying to contact my prestige banker to no avail.What is the point of having a banker 24/7 if she wont assist you.Then there is numerous debit orders that the bank cant seem to sort out then the other day I was debited a holding fee for which items I'm keeping at the bank,for which items who knows.Im at my wits end with standard bank
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Standard Bank's replyOfficial
14 Dec 2018, 16:12Dear Shibu Marishane
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Dec 2018, 16:12
Official
Dear Shibu Marishane
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***