TS
Tamsyn S
1 reviews | Active since Jan 2018
06 Dec 2022, 12:50
Prestige banking is a JOKE
WORST SERVICE EVER! PRESTIGE BANKING IS A DAMN JOKE! I cannot get through to my banker via telephone and it says that if you cannot get through to them you must call the team leader which has the same damn number! when I email I wait 3-5 days for a response! Natacha Arendse is worst than a bank teller honestly! and lets not even talk about milnerton standard bank service center, I wait 2 hours just to collect a new card! why do I pay more for my account than others if i get treated exactly the same???? I requested a new banker and im waiting almost 2 weeks for one?! I just tried to call the prestige line and I also get put on hold ***
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Dec 2022, 12:59Good Day Tamsyn
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Dec 2022, 12:59
Official
Good Day Tamsyn
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
TS
Tamsyn S's updateReviewer Update
06 Dec 2022, 13:55an hour later and I am still waiting.
TS
Tamsyn S's update06 Dec 2022, 13:55
Reviewer Update
an hour later and I am still waiting.
Standard Bank's replyOfficial
06 Dec 2022, 14:21Good Day Tamsyn
Our Consultants will revert to you as soon as possible.
We do apologise for the delay.
KInd Regards
Standard Bank Hello Peter Team
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Our Consultants will revert to you as soon as possible.
We do apologise for the delay.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Dec 2022, 14:21
Official
Good Day Tamsyn
Our Consultants will revert to you as soon as possible.
We do apologise for the delay.
KInd Regards
Standard Bank Hello Peter Team
***
Our Consultants will revert to you as soon as possible.
We do apologise for the delay.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Dec 2022, 12:25Dear Tamsyn
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2022, 12:25
Official
Dear Tamsyn
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***