Prestige banking - Cellphone banking
<p>My sign-on for internet banking was changed to use my new cheque card - now I cannot use cellphone banking. A call was logged but it is more than a month and after numerous follow-ups, nothing has been done to fix the problem. I have the reference number of the logged call. Extremely inconvenient!</p>
Good day Hantie Roets Louw
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Hantie Roets Louw
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Hantie Roets Louw
Thank you once again for your posting.
I refer to our telephonic conversations and email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Hantie Roets Louw
Thank you once again for your posting.
I refer to our telephonic conversations and email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
My problem was addressed quickly and effectively. Thanx Clint!
My problem was addressed quickly and effectively. Thanx Clint!
