1 reviews | Active since Feb 2018
Prestige banking at Standard Bank turns out to be not so prestige after all
I am a prestige bank client and I want to get hold of my personal banker. I have been trying the whole morning to get hold of my personal banker. I would have imagined that as a prestige banking client this should be easy right ? Well no, it is not. Standard bank is losing its edge. it used to be a great place at which to bank. Now I'm not so sure. is this the part where Standard Bank and I part ways ?
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Renee Joubert
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Renee Joubert
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
