Prestige Banking

Good day

Im writing this review out of frustration and dissapointment. Im a standard bank prestige client, which I pay more for. My personal banker left to go work in Johannesburg. Firstly I was not informed. Secondly, no other prestige banker was assigned to me. I was left completely uninformed and in the dark.

I went into the Vereeniging branch and enquired as to who is my new banker. I was given an email address to contact the new person. The email given was wrong and I had to go in again and ask for the correct email. I have sent an email and have not received a reply.

I am very dissapointed with this service and will not be using prestige banking if this is the service I get.