PRESTIGE BANKING - A REAL ****!

In addition to having to wait what is now going on 4months of waiting for the prestige card to be delivered, because the inefficient and evidently unqualified people that standard bank appoints in the personal banking banking space who messed up the simple task of ordering a card. Not only are the call centre agents unhelpful (not all, but most and some cannot even spell words like \"message") - the appointed prestige banker takes a don't care attitude to my problem - it took her almost two weeks to reply to an email"