"PRESTIGE BANKING"

<p>The worst possible experience ever!!</p> <p> </p> <p>You reply on a stupid email received from an individual in the name of Sheriline Martin, and she does not have the courtesy in replying to your email sent. This is from a Customer Contact Centre E-mail Unit . Then everyone who receives the email therafter sends you an email asking you to verify your account without reading the paper trail attached to the freaking email.</p> <p> </p> <p>SBSA and its service level is useless and ***********. They want to tell you as a client what and how to manage your account after being a loyal client of theirs sinc 1996. They have people in places wwho clearly do not understand what client service is all about and have the odasity in telling you that a simple instruction such as a Stop Payment cannot be enforced if the dates, or amount is incorrect (NOTHING CHANGED since the previous instruction last month!!). Really...did you even bother checking the account and "verifying" the actual request before you rep**** at random.</p> <p> </p> <p>SBSA your service level is appauling and disgusting BUT you are very quick to send insignificant text messages when an account is overdrawn. Pity you dont have the same approach towards an INSTRUCTION given to you by a client!</p> <p> </p> <p>Worst service ever!</p>