HM
Henry M

1 reviews | Active since Jun 2024

14 Apr 2026, 19:56

Prestige banking

I would like someone to actually get back to me so that I can cancel my account and this stupid prestige banking! Total wast of my money and the worst service yet!

0
Replies (3)
Standard Bank
Standard Bank's reply14 Apr 2026, 22:59
Official
Good day Henry,

Thank you for contacting us for assistance. 

We strive to ensure that every customer enjoys a positive experience, and we sincerely regret that we were unable to meet your expectations on this occasion.

 Please be assured that we are committed to resolving this matter as quickly as possible and finding a solution that best meets your needs. 

A member of our team will reach out to you to provide further assistance. 

Kind regards 
Standard Bank Help Centre 
***
HM
Henry M's update15 Apr 2026, 06:08
Reviewer Update
I have been waiting 3weaks for you to get back to me.
Standard Bank
Standard Bank's reply15 Apr 2026, 10:44
Official
Dear Henry 

Our sincere apologies for the delayed response.

Please be assured that this matter is being treated with high priority, and our team will be reaching out to you .

Kindly be on the lookout for our communication. We will be in touch with further feedback as soon as possible.

 
Kind regards 
Standard Bank Help Centre 
***