Prestige Bankers? Yeah right, *******

This ******* called Prestige Bankers is exactly that, *******.

I have been asking for assistance in closing my cheque account that is no longer active for the past month.

I emailed Maggy Rampedi on 27 September with no reply. I followed up with an email on 1 October, still no reply. Yolanda Govender replies on 2 October confirming that my query is being sent to my banker Ivy Kondos No word from Ivy, I sent a follow up email on 5 October, and got a reply on 8 October confirming that the branch manager, Livhu Langa, will contact me. And I am waiting.

Unauthorized debit orders have been going off this specific account and Standard bank has been charging me unpaid fees. My request was to please close this account and help me with an arrangement to settle the fees. I am not running away, I am coming forward asking for help and there is simply no assistance. Now I am going to insist that Standard bank closes this account and reverses the fees because I have really tried to play ball and you guys are just not budging

So what now?