LN
Lindiwe N
1 reviews | Active since Aug 2011
07 Oct 2020, 12:06
Prestige Banker gone AWOL
As a prestige account holder, im supposed to have a banker to assist me with my banking needs but I haven't spoke to this guy for ages, I have sent e-mails to no prevail. Im starting to ask myself what exactly am I paying for???
I call the prestige line when I want assistance and I always end with some *********** banker who always tells me to go to the Branch.... I mean in this COVID-19 times I must go to the bank??? For Real
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Replies (2)
Standard Bank's replyOfficial
07 Oct 2020, 13:08Good day Lindiwe,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre
Standard Bank's reply07 Oct 2020, 13:08
Official
Good day Lindiwe,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre
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Lindiwe N's updateReviewer Update
19 Oct 2020, 12:53Unfortunately, this is taking too long to resolve....
LN
Lindiwe N's update19 Oct 2020, 12:53
Reviewer Update
Unfortunately, this is taking too long to resolve....