JN
Joelyn N
1 reviews | Active since Feb 2019
09 Jul 2024, 11:18
Prestige Banker
Standard bank prestige banker fails to understand I am the customer, and they need to work around my times and not there’s . 1st you work remotely and cannot meeting on weekends ( like really, I work Monday to Friday… so now I need to take a day’s leave, to suit my prestige banker ). Then I give a day and time in the week I can meet… but no you are not available.
What the hell @#$#$@
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Replies (2)
Standard Bank's replyOfficial
09 Jul 2024, 11:21Hi Joelyn
this is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
this is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jul 2024, 11:21
Official
Hi Joelyn
this is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
this is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 Jul 2024, 10:45Hi Joelyn
Thank you for taking our call. As per our telephone conversation the appointment has been made and the branch confirmed that they will address the complaint today with you.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation the appointment has been made and the branch confirmed that they will address the complaint today with you.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply11 Jul 2024, 10:45
Official
Hi Joelyn
Thank you for taking our call. As per our telephone conversation the appointment has been made and the branch confirmed that they will address the complaint today with you.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation the appointment has been made and the branch confirmed that they will address the complaint today with you.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team