RS
Riaan S

1 reviews | Active since Sept 2015

05 Jan 2017, 08:40

Prestige banker??

<p>I am a prestige banker with standard bank but have to hold the line for more than 10 minutes to get through to someone on the prestige line, unacceptable, as soon so as my finances are sorted out I am moving to another bank and will invest all my money with another bank because service like this is unacceptable for what I pay.</p>

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Replies (3)
Standard Bank
Standard Bank's reply06 Jan 2017, 11:35
Official

Good day Riaan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Jan 2017, 09:26
Official

Good day Riaan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply18 Jan 2017, 12:02
Official

Dear Riaan

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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