sH
stephen H

1 reviews | Active since Mar 2009

24 Feb 2015, 17:22

Prestige Account Value to me

I have been a Standard Bank account holder for a couple of years. I was finally convinced to upgrade my account to your Prestige plan and move my banking over from ABSA. However, I have now done that, but I am struggling to find the value in it for a couple of reasons.<br> <br> 1. My new Prestige Credit Card still has the same limit as my previous Gold Account. Has never been upgraded, and I think I am a good payer on it.<br> 2. I requested an overdraft (as what ABSA has offered me). First it seemed possible, but now my consultant has informed me I have to wait for 3 months before an overdraft will be approved. Means for me that I cannot move my banking over, as with debit orders going through whenever the companies feel like putting them through, I require that buffer.<br> <br> So my question is - Seeing that I am now in a worse position (Cheque account wise), and the same position as previously with my Gold Credit Card

0
Replies (1)
Standard Bank
Standard Bank's reply25 Feb 2015, 08:57
Official
Hello steham,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***