CL
Claudia L
1 reviews | Active since Aug 2020
02 Apr 2024, 06:45
PRESTIGE ACCOUNT UPGRADE LIES
My husband received a email from Nazeem a consultant based in KZN for a upgrade from current account to Prestige account he will then receive R3000 u count rewards. He then was advised that if myself also opens an account I will receive R5000 count rewards once my salary reflects. We have now had huge arguments with the consultant as she now lies and said she has told myself and my wife it takes 2 weeks that is lies as I have emails where she stated that once my salary reflected I will receive my points.
This is now getting disgusting and I am frustrated, this seems like a ****??? Just to get more customers.
I need this to be resolved ASAP.
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Replies (2)
Standard Bank's replyOfficial
02 Apr 2024, 07:13Hi Claudia
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Apr 2024, 07:13
Official
Hi Claudia
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
03 Apr 2024, 15:37Hi Claudia
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply03 Apr 2024, 15:37
Official
Hi Claudia
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team