PL
Peter L
1 reviews | Active since Feb 2022
06 Jul 2023, 13:52
Prestige Account
I went to the Potchefstroom branch this morning. I need to open a Savings account and link this to my current account. I was given the name and email of my relationship manager. She responded by advising that she was no part of the support team. The contact email address she gave was not delivered and the number she gave does not exist! What must I do?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Jul 2023, 14:10Dear Peter
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jul 2023, 14:10
Official
Dear Peter
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Jul 2023, 16:40Dear Peter
Thank you for taking our call.
Please note that our Sale team also need to do authentication for the safety of your account.
We sincerely apologize for any inconvenience caused.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our Sale team also need to do authentication for the safety of your account.
We sincerely apologize for any inconvenience caused.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jul 2023, 16:40
Official
Dear Peter
Thank you for taking our call.
Please note that our Sale team also need to do authentication for the safety of your account.
We sincerely apologize for any inconvenience caused.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our Sale team also need to do authentication for the safety of your account.
We sincerely apologize for any inconvenience caused.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***