Prestige Account

I was told by Standard Bank that I qualify for prestige banking. At the time they told me I had actually gone to collect my cheque card as I am using a temporary one due to their ATM that swallowed my card. I was at Standard Bank to collect my cheque card until I was told I actually shouldn't because I qualify for Prestige Banking.<br> <br> A temporary card cannot do much, hence being temporary, so when I processed my application for prestige banking I asked how long it would take because I need a proper bank card which will not hinder me from cellphone banking, internet banking, etc. <br> <br> My \banker"just needed my degree certificate to qualify me and we made arrangements to meet at the bank after working hours as an exception. I brought my original for her to make a copy but was she was unable to and then I proceeded to send her a copy of my own from home.<br> <br> Since then I have not heard from the banker and its been over two weeks"