Prestige a Shame
<p>As a Prestige client one pays an exhorbitatnt fee for personal service, however one never gets that personal service. One is treated like a common banker. One can never get personal service from prestige. The leaders of the Prestige banking facility are untouchable as you can not get to speak to them.</p> <p>I app**** for a personal loan and was decline reason being my credit rating and affordability was poor. i subsequently made an application through Nedbank and the loan was approved telephonically. I further asked my Prestige banker to do an application on my behalf and nobody can give the banker or myself confirmation of the loan application.</p> <p>When you call the call centre there is a tendencey of the clients and their supervisors to get frustrated.</p> <p>How much poorer can the service of Prestige get?</p> <p>Maybe we should look at alternatives</p>
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
