1 reviews | Active since Feb 2013
prescribed debt
I went to my bank being standard bank to apply for a loan. firstly I was declined by the system saying my credit record is bad. I complained and it was printed and there was nothing negative on the record.
the staff then motivated and send the application to head office. the following day I received a call being informed that my loan has been declined and the being that I had a credit card with the bank in 1998. I feel that the bank is using a prescribed debt to decline my loan. this is not right and I want it to be reviewed and that debt removed from my profile.
Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear NONTOMBI
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear NONTOMBI
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***