FD
FREDRIKA D
1 reviews | Active since Jul 2025
07 Jul 2025, 16:05
PRESCRIBED ACCOUNT -
No assistance, Holing on forever and still being transferred from one person to another
Please assist with an account that has prescribed. I have noticed on my credit report that there is a old account that has prescribed from Standardbank Account nr: ***2 - I got this account nr from my credit report I have phoned today, have been transferred from one person to another, without being assisted. You will have to email me, as I have limited access to my phone.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
07 Jul 2025, 16:19Dear Fredrika
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Jul 2025, 16:19
Official
Dear Fredrika
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Jul 2025, 17:11Dear Fredrika
Our team tried calling you twice today to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you twice today to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jul 2025, 17:11
Official
Dear Fredrika
Our team tried calling you twice today to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you twice today to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Jul 2025, 12:13Dear Fredrika
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply09 Jul 2025, 12:13
Official
Dear Fredrika
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
FD
FREDRIKA D's updateReviewer Update
14 Jul 2025, 10:12please contact me now
FD
FREDRIKA D's update14 Jul 2025, 10:12
Reviewer Update
please contact me now
Standard Bank's replyOfficial
14 Jul 2025, 13:53Good day Fredrika,
Thank you so much for your response.
We will ensure our team call you as per your request.
Kind regards
Standard Bank Hello Peter Team
***
Thank you so much for your response.
We will ensure our team call you as per your request.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jul 2025, 13:53
Official
Good day Fredrika,
Thank you so much for your response.
We will ensure our team call you as per your request.
Kind regards
Standard Bank Hello Peter Team
***
Thank you so much for your response.
We will ensure our team call you as per your request.
Kind regards
Standard Bank Hello Peter Team
***