NC
Natalie C
1 reviews | Active since Jan 2014
08 Apr 2021, 09:18
Prepaid top up
The cellphone banking platform does not allow one to purchase 1 day data. What's the point of having it as an offering when it does not allow u to purchase. The platform only allows you to access it with data (internet), which defeats the purpose as most times u need to purchase data when u dont have any.
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Standard Bank's replyOfficial
08 Apr 2021, 15:14Good day Natalie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Standard Bank's reply08 Apr 2021, 15:14
Official
Good day Natalie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******