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Sam S
1 reviews | Active since May 2018
31 Oct 2019, 07:06
Prepaid electricity voucher with no units and money taken from my account #Standard Bank?????
I just baught R300 prepaid electricity through the banking app. I recieved a empty voucher with no units. The money is taken from my account
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Standard Bank's replyOfficial
01 Nov 2019, 05:38Hello Sam,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Nov 2019, 05:38
Official
Hello Sam,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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