1 reviews | Active since Feb 2017
Prepaid electricity query unsolved
I purchased Prepaid electricity for R300 and the payment was not made to the metering company (Protea Metering); which resulted in electricity not being loaded. I emailed two call centres in Standard bank on the 19th June and followed up again on the 25th June and I haven't received any feedback/ call back; and am still awaiting my electricity. I have been a Standard Bank client for almost 30 years and am definitely considering moving to another bank
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***