PREPAID ELECTRICITY PURCHASE
I tried to buy electricity like I do every month and your app gave me a error. I tried again and the voucher was received, but instead of receiving all the units I am entitled to I only received 196.5Kwh for R400. This was the first purchase we made for our meter this month. I would like to either receive a refund or the units I am entitled to.
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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