RM
Randall M

1 reviews | Active since Jul 2014

02 Jun 2016, 08:24

Prepaid electricity

<p>Yesterday I bought electricity online but did not receive my pin. Today I went into the branch, but the the staff are so unhelpful it's unbelievable. Worst service I ever eeceived from any bank</p>

0
Replies (2)
Standard Bank
Standard Bank's reply02 Jun 2016, 11:39
Official

Good day Randall

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply03 Jun 2016, 04:37
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 03 June 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***