kM
katlego M
1 reviews | Active since Apr 2013
02 Sept 2015, 14:42
Prepaid charges without warning
Standard Bank suddenly started charging for prepaid purchases without warning. All of a sudden there are bank charges when purchasing airtime via the website, app or the phone.
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Replies (1)
Standard Bank's replyOfficial
03 Sept 2015, 12:08Hello katlego01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Sept 2015, 12:08
Official
Hello katlego01,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***