YM
Yvonne M

1 reviews | Active since May 2015

15 Apr 2021, 13:17

Power ball winnings

Good day I played Powerball plus using my standard bank app and when I check the draw numbers I won one number plus bonus and I didn’t receive my payment from standard bank . Can you please look into this.

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Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2021, 03:51
Official
 Hello Yvonne
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply16 Apr 2021, 15:50
Official
Dear Yvonne

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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