lM
louise M

1 reviews | Active since Sept 2015

14 Sept 2015, 11:08

Post box address cannot be deleted

I no longer have a PO Box. I requested Std Bank to change address to street address for last FIVE (5) YEARS. To date not happened. ITBs sent to PO Box so not received by me. I will take this matter to the banking ombudsman in TEN (10) days if not resolved. APPALLING SERVICE and ******* as ITB3 = legal document and I cannot submit my tax details to SARS.<br>

0
Replies (1)
Standard Bank
Standard Bank's reply15 Sept 2015, 09:28
Official
Hello louise mackec,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
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Best regards,