BJ
Brigitte J
1 reviews | Active since May 2025
26 Aug 2025, 08:18
Poos service from Standardbank consultant
We have been requesting assistance from Standard Bank personnel regarding a signatory change for a home owners association since 1 August, but unfortunately have not received any response. Due to this lack of support, we are considering recommending the closure of the account and moving it to a competitor. Could you please advise if there is someone we can escalate this matter to?
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Standard Bank's replyOfficial
26 Aug 2025, 08:26Dear Brigitte
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Aug 2025, 08:26
Official
Dear Brigitte
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***