1 reviews | Active since Nov 2011
Poort Banking Services
This bank has repeatedly demonstrated its utter incompetence regarding digital banking. Despite boasting about their services, they have failed miserably to deliver even the basics. I have been wrongfully charged insufficient fund fees on two separate accounts despite both accounts having balances more than double the amount required for the transactions. To make matters worse, I’ve uncovered close to 10 similar charges in my bank statements. When I reached out for assistance, instead of resolving the issue, I was subjected to a frustrating game of hot potato, being transferred from one clueless agent to another. The cherry on this disaster of a banking experience? I am a private banking client—a status that is supposed to come with superior service, yet this bank, clearly inept and completely out of its depth, has proven to be utterly worthless. They simply do not know what they are doing.
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
