Poorest service

<p>It’s been a while coming now that I have been wanting to complain about the service at Standard bank and each time I decide not to. I have had enough know and its time to write a complain. About a year ago my accounts at Standard bank should have been updated at the Witbank branch and earlier this year I went to the Welkom branch to update my details and we realised that they never updated my details at the Witbank branch. This year (2016) after updating my details I app**** for a credit card which I received in due time, just after that I app**** to renew my cheque card and it took more than 3 weeks. I finally decided to decline the renewal as I was supposed to go overseas and after returning once again it took quite a while to renew the cheque card. The most recent of all I phoned the branch in Welkom to try and organize a statement from the branch and I fully understood that one cannot be mailed to me. They advised me that a statement could be pulled from the ATM and so I went to the ATM to get a statement and once I got there the machines could not print a statement for me.</p> <p> </p>