LP
Lesego P

1 reviews | Active since Nov 2010

28 Jun 2016, 05:35

POOREST & PATHETIC SERVICE EVER!

<p>I have a property which was financed through STD Bank and was paid off. Retained my Home Insurance (Policy Number HOP ********** 1) apparently its in conjuction with Hollard, in the past 2 years had geyser bursts,and it is never fixed to satisfaction. My wardrobe,entire house ceiling is a mess,water dripping from the ceiling through the walls, its a matter of time until the ceiling comes down on us. I have made several requests and they seem not interested to assist,they took the pictures of all damages,and thats all, they probably framed them in their offices.Geyser was replaced AGAIN 19/05/2016 its leaking water. Their excuse will be their nominated suppliers,but i pay STD bank not suppliers. ONE OF THE MOST USELESS BANKS EVER! THATS WHY EVERYONE I KNOW IS LEAVING IT,EVEN THE EMPLOYEES THEMSELVES DONT RECCOMEND IT!</p>

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Replies (1)
Standard Bank
Standard Bank's reply28 Jun 2016, 07:55
Official

Good day Lesego

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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