CM
Charmaine M
1 reviews | Active since Jul 2016
07 Nov 2024, 08:48
Poor Turnaround Time
I am quite disheartened that a straightforward request regarding the closure of my credit card and loan accounts has taken longer than anticipated, despite the fact that these have been fully settled and paid. I kindly urge you to proceed with closing the accounts.
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Replies (1)
Standard Bank's replyOfficial
07 Nov 2024, 08:56Dear Charmaine,
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2024, 08:56
Official
Dear Charmaine,
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***