NM
Nthabeleng M

1 reviews | Active since Apr 2025

22 Apr 2025, 15:30

Poor turn around time!!!

I've been banking with standard bank for 15 years. Last week Thursday I noticed that my card and app are not working. Went to Wonderpark Branch,the service was great 👍 I was informed that my account was not FICA compliant hence they froze my acc.I submitted the required documents.As I am typing this my account is still not operating. Its been FOUR DAYS now I'm unable to do any transactions!!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2025, 16:17
Official
Good day Nthabeleng, 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
***